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Supporting Customized Design Thinking Using a Metamodel-based Approach


Traditional design methods, based on analytical rationale, often cannot address upcoming challenges e.g., related to the digital business transformation in volatile environments. Analytical rationale assumes a particular result and provides the methods and tools for achieving it. Nowadays, however, the result of a business transformation is often not precisely known nor the ways and means to achieve it. As a result, methods and tools are required that foster creativity while allowing customization to specific requirements or stakeholder needs. This paper proposes customized design thinking processes, realized with a conceptual modelling approach. The approach supports creativity in transformative business design. It shows how numerous design thinking tools can be integrated into a single conceptual modelling approach - supported by a modelling platform. The platform facilitates efficient and flexible design of novel business solutions. The created models moreover serve as a formalized knowledge base that enables knowledge processing and reuse.

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Paper in Conference Proceedings or in Workshop Proceedings (Poster)
Event Title
20th Australasian Conference on Information Systems (ACIS) 2017
Knowledge Engineering
Event Location
Hobart, Australia
Event Type
Event Dates
Page Range
pp. 1-11
December 2017
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