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Change Tracking in Business Process Models, 30th International Conference on Conceptual Modeling

Abstract

Basically there are two options to display process change: (a) showing the corresponding process model before and after the change, or (b) including change tracking options within the process model. In this paper we want to nd out how to support users best in grasping process changes. For this, rst of all, a conceptualization of Change Tracking Graphs (CTG) is provided that is independent of any process meta model. The CTGs are then visualized in di erent ways following aesthetic criteria on the one side and mental map aspects on the other side. Further, different visual properties are applied. All different combinations of change representation for process models are evaluated based on an empirical study with 117 participants. This study provides a first stepstone towards a more user-centric application of process change.

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Citation
Category
Paper in Conference Proceedings or in Workshop Proceedings
Event Title
30th International Conference on Conceptual Modeling (ER 2011)
Divisions
Workflow Systems and Technology
Subjects
Angewandte Informatik
Event Location
Brussels, Belgium
Event Type
Conference
Publisher
Springer
Date
2011
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